Transparency & Compliance

Transparency & Compliance

At Adelaide Fibre Cement, we are committed to operating with complete transparency, accuracy, and trust. Our goal is to provide customers across South Australia with clear, honest product information, reliable service, and full compliance with all relevant Google Merchant Center and advertising policies.

Registered Australian Business

Secure Checkout

We provide a fully secure shopping experience, with encrypted checkout and trusted payment options including:

  • Visa
  • Mastercard
  • PayPal
  • Apple Pay
  • Google Pay
  • Shop Pay
  • American Express

All prices include GST where applicable.

Shipping Policy

We offer flat-rate metro delivery for $169 throughout Adelaide. Regional deliveries are available via custom quote. Orders are dispatched from our local warehouse with a 1–2 business day handling time and delivery within 1–3 business days. Learn more on our Shipping Policy page.

Return & Refund Policy

Returns are accepted within 30 days for items in original condition.

  • Faulty items: Free return and full refund or replacement.
  • Change of mind: 20% restocking fee applies.

Read our full Refund Policy for more information.

Product Accuracy

All product information on this website is accurate to the best of our knowledge. We provide clear specifications, pricing, and descriptions based on manufacturer data (e.g., James Hardie). If a product becomes unavailable, we update our site immediately to avoid misleading customers.

Compliance Statement

We fully comply with the following policies and frameworks:

We are committed to a safe, transparent, and legally compliant online shopping experience for all customers.

If you have any concerns, please contact us. We’re here to help.